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HIPAA Privacy Notice

Notice of Privacy Practices

Effective Date: January 1, 2025

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

About This Notice

NEXI is committed to protecting your health information. We are required by law to maintain the privacy and security of your protected health information (PHI), provide you with this notice of our privacy practices, and follow the privacy practices described in this notice.

This notice applies to all health information maintained by NEXI, including information created or received by our healthcare providers, staff, and business associates in the course of providing healthcare services to you.

How We May Use and Disclose Your Health Information

For Treatment

We may use and disclose your health information to provide, coordinate, or manage your healthcare treatment and related services.

Example: A doctor treating you for a hormone deficiency may need to share your lab results with a specialist or pharmacy to coordinate your care.

For Payment

We may use and disclose your health information to obtain payment for healthcare services provided to you.

Example: We may share your treatment information with your insurance company to obtain payment for services rendered.

For Healthcare Operations

We may use and disclose your health information for our healthcare operations, including quality assessment, improvement activities, and business planning.

Example: We may use your health information to evaluate the effectiveness of our treatment protocols or train our healthcare providers.

Other Uses and Disclosures

  • • Public health activities
  • • Health oversight activities
  • • Judicial and administrative proceedings
  • • Law enforcement purposes
  • • Research purposes (with proper authorization)
  • • To prevent serious threat to health or safety
  • • Specialized government functions
  • • Workers' compensation
  • • Coroners, medical examiners, funeral directors
  • • Organ and tissue donation
Your Rights Regarding Your Health Information

Right to Request Restrictions

You have the right to request restrictions on how we use or disclose your health information for treatment, payment, or healthcare operations.

Right to Access

You have the right to inspect and copy your health information maintained in your medical record.

Right to Amend

You have the right to request that we amend health information about you in your medical record if you believe it is incorrect or incomplete.

Right to Accounting

You have the right to request an accounting of disclosures of your health information made by us for certain purposes.

Right to Alternative Communications

You have the right to request that we communicate with you by alternative means or at alternative locations.

Right to Notification

You have the right to be notified if there is a breach of your unsecured health information.

Our Responsibilities
  • Maintain the privacy and security of your protected health information
  • Provide you with notice of our legal duties and privacy practices
  • Follow the terms of this notice currently in effect
  • Notify you if we are unable to agree to a requested restriction
  • Accommodate reasonable requests for alternative communications
Changes to This Notice

We reserve the right to change this notice and make the new notice apply to health information we already have about you, as well as any information we receive in the future. We will post a copy of the current notice on our website and make copies available at our offices.

Any changes to this notice will be effective immediately upon posting, unless otherwise specified.

Contact Information

Privacy Officer

privacy@trynexi.com

Contact our Privacy Officer if you have questions about this notice or wish to exercise your rights.

File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with:

NEXI Privacy Officer
privacy@trynexi.com

U.S. Department of Health and Human Services
Office for Civil Rights
www.hhs.gov/ocr/privacy/hipaa/complaints

You will not be retaliated against for filing a complaint.

NEXI Healthcare Services
This notice is effective as of January 1, 2025
For questions about this notice, please contact our Privacy Officer at privacy@trynexi.com